1.
Customer Winback How to Recapture Lost Customers and Keep Them Loyal
by Griffin, Jill, Lowenstein, ...
ISBN: 9780787946678
List Price: $32.95
2.
Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centr...
by Michael W. Lowenstein
ISBN: 9781606498965
List Price: $32.95
3.
4.
Customer Retention: An Integrated Process for Keeping Your Best Customers
by Lowenstein, Michael W.
ISBN: 9780873892575
List Price: $27.50
5.
One Customer, Divisible Linking Customer Insight to Loyalty and Advocacy Behavior
by Lowenstein, Michael W.
ISBN: 9780324301298
List Price: $29.95
6.
Customer Advocate and the Customer Saboteur Linking Social Word-Of-Mouth, Brand Impression, ...
by Lowenstein, Michael W.
ISBN: 9780873898119